Outlook 365 Purdue

02-05-2021 admin

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Status of Microsoft Teams at Purdue

ECN Staff: See http://eng.purdue.edu/jump/2e85c34 for technical details and internal processes

Purdue University offers several popular software packages to individuals, departments, and colleges at the University. Availability restrictions, versions offered, distribution means, and cost of software result from the agreement details between Purdue University and the specific software vendor.

Outlook: E-Mail (Software. Add members to o365 office 365 distribution lists. Setup instructions for Purdue Exchange email on a Mac using Outlook 2016. Did you enable Outlook in your Account settings on Purdue's website? Click on Change Mailbox under Your Account Tools and make sure Purdue Office 365 Email is checked. BoilerKey Office 365 Printing VPN Software Brightspace New to Purdue? View All Services. How Can We Help You? Popular Searches: Reset Password, Set up Boilerkey. Customer Service Center. Purdue University, 610 Purdue Mall.

UPDATE: As of 18th Dec, 2020, Faculty or Staff can create an MS Team inside the client - please use the naming conventions described below. If you need assistance, start by contacting ECN. Students should request a Team through their advisor/Faculty/Staff supervisor.

The following disclaimers are not intended to scare you, but we need to clearly communicate the limitations of the MS Teams Environment at Purdue.

MS Teams at Purdue is available for small groups to use as a means of collaboration and communication, but the following caveats apply:

The requestor of the MS Teams Team is responsible for internal support questions and membership adjustments.
There is no automated way to keep a group up to date based on status, title or other memberships. All group member changes must be done by the administrator of the Team (See Tips and Tricks section for help with this)
Copies of any documents that are shared inside of Teams must be saved in a space that is backed up by ECN if you wish to retrieve copies. ECN is UNABLE TO RESTORE LOST DATA FROM AN MS TEAMS INSTANCE
MS Teams instances are NOT APPROVED for storage of Sensitive or Restricted data. Storing Proprietary/intellectual property data on Teams is at your own risk. Please discuss your individual share and storage needs with ECN, we'd be happy to help you choose.
If you are using another instance of Teams, and the Purdue instance does not behave similarly, do not expect a quick or timely fix
Inactive Teams teams are automatically deleted after some time (13 months). We cannot retrieve data from such Teams
For support, ITAP has created a web page of resources at https://www.itap.purdue.edu/infrastructure/Collaboration/ - If you have specific questions, start with ECN's ContactUs page, and we may need to refer you to ITaP if the questions need additional assistance.
Adding phone calling is available at additional charge(s): see https://purdue0.sharepoint.com/sites/TeamsAudioLicensing for details.

Name(s) following the naming convention below:

(ENGR/TECH/EVPRP)-(Dept)-(Staff/Class/PLC/O)-

ENGR-AAE-S-GounderGrp

EVPRP-Birck-S-BirckEngStaff

TECH-SOET-O-AdvisoryGrp

Caveat: If you plan to have many Teams, then using this naming convention might not be a good method (since the trailing end of the name gets truncated on most monitors). In this case, you might want to reverse the convention.

If you wish us to create your Team for you, we will need the following information to create your Team(s):

Requestor (you) and any additional owners you would like. You can also add owners yourself.

Is this a Staff (includes Faculty, Staff but no Students) or Class account? While those are the two types most likely to be needed there are two other types: PLC and Other. A breakdown of the differences can be seen here: Before creating a new Team, you may want to familiarize yourself with the four types available to Education tenants, and what comes with each type of Team. A table view of the four types with permissions and features can be seen here: Choose a team type to collaborate in Microsoft Teams

Once a request is submitted we will reply if additional information is needed or to let you know the Team(s) has been created.

Known Issues:

Issues with the Teams Outlook Add-In:

The Outlook add-in for Teams, that allows one to schedule a Teams Meeting from within the Outlook app, is not very stable. If it disappears from your Outlook app at any point, we can attempt to re-install it, but the success rate is very low. Forum graveyards are littered with unsuccessful attempts. You may have some success by following the steps at https://engineering.purdue.edu/ECN/Support/KB/Docs/TeamsOutlookCalendarP - If that doesn't help, the only workaround to this is to use Outlook online at outlook.office.com. Create a New Event, and use the drop down menu for 'Add Online Meeting' to choose Teams.

Issues reported of not being able to add someone to a team:

This is usually because the Student/Staff/Faculty 0365 account andor mail is NOT enabled. They will need to enable their Office 365 account and have mail forwarding to O365.

The user should go to:

https://www.purdue.edu/apps/account
Login using boilerkey

On that page check - Office 365 Status - likely needs to be enabled

Change Mailbox can be found in the same area
Make sure it is set it to Purdue Office 365 Email

* the student can then login to Office 365 mail and set a forward from there if
needed. When they forward at the directory level their account does not get
the necessary license needed for Teams.

Issues adding someone with a non-Purdue email to a team (guests):

When adding a non-Purdue email person to a team (as a guest) the owner adds the email and an invite will be sent. If there isn't a Microsoft account affiliated with the email then the recipient will be prompted to create one by Microsoft before they can join the Team. If they already have a Microsoft account (including Office 365), they will need to use the invite link to allow Purdue to access basic account info. Once they've done this, the owner can add them to the team.

These users will appear as guests and will have a subset of features available. The guest experience is explained in detail here: https://docs.microsoft.com/en-us/microsoftteams/guest-experience

Tips and Tricks

Adding many users to a Team via a link:

Multiple users can be allowed to join a Team by generating a link. In the Team page left click on the three dots next to the Team name, in the menu that appears select to 'Get Link To The Team' and you can copy that link to share with anyone you want to have access to your Team.

Adding many users to a Team via a Code:

You can also generate a code that people can enter from within MS Teams to join your Team. In the Team page left click on the three dots next to the Team name, in the menu that appears select to 'Manage Team' and then select 'Settings' from the menu bar that appears. In the Settings menu is an option 'Team Code' that you can click on to generate a code to share.

Purdue's College of Education uses MS Teams heavily, and have come up with a very handy cheat sheet that covers the following topics:

Download Teams on any device
Configuring the look & feel of Teams
Screenshots for navigating around Teams
Template wording for a channel meeting invitation
Teams app for smartphones / tablets -screenshots
How to start a Chat or Video call with any user or group
How to request a new channel
Schedule a meeting and invite attendees(in Teams)
Schedule a meeting in Office 365 (software or online)
Having video or audio problems?
How to set a custom background image
How to create a poll in a meeting

The Document can be found at: https://edit.education.purdue.edu/download2/Tips-for-Teams.pdf

Please make sure you reach out to ECN and not EdIT for assistance if you are an ECN constituent!

Breakout Rooms and other features coming in mid-November:

Features available for Organizer:

Breakout room setup on Teams desktop client
Create breakout rooms in scheduled private meetings (including recurring) and private meet now meetings
Meeting organizers can manage rooms and hop between rooms freely
Setup breakout rooms during an active meeting
Create up to 50 breakout rooms in a single meeting
Add, remove, delete breakout rooms
Rename rooms to the title of your choice
Reassign room participants from one room to another before as well as while the rooms are open
Room transition: as an organizer, you can decide if participants get moved to the room automatically when you open the room, or, if they need to click to confirm the move. The “auto-accept” setting is available per meeting.
Send an announcement that will show up as a meeting chat message in each room.
Chats, files, and recordings: only the organizer will always have access to all rooms meeting artifacts

Features available for the participants:

Join breakout rooms from web, desktop, iOS, iPads, Android mobiles and tablets. Note that organizers cannot move participants who joined via Desk phones or Teams devices join to a breakout room, they can stay in main meeting as their breakout room.
Participants join the room as presenters, so they can present, share Whiteboard, etc. freely.
Participants cannot add others to meeting chat, copy meeting details, nudge others to the meeting, or use “call me back”
Hopping between rooms: Meeting participants cannot hop back to main meeting or between rooms on their own. They must wait for the meeting organizer to pull them back to the main meeting.
Chat during the breakout session. Chat and artifacts shared during meeting are viewable for room participants.
Chats, files, and recordings: Participants have access to artifacts, but only organizer has access to the links – if link is shared by meeting organizer, then participants will have access
Multi-device join: breakout room is not supported when the participant joins the same meeting and same account from multiple devices

Where and when can I set up breakout rooms?

You can set up breakout rooms after you join the meeting as the organizer. You can bulk create rooms at the start, or manually add or remove rooms.
You can set up breakout rooms from desktop client, but not in mobile and web.
We plan to enable the ability for you to set up breakout rooms before the meeting very soon.

When can I assign participants to breakout room?

You can assign participant when you are setting up the rooms. You can do so manually before the rooms open or reassign participants to a different room while the room is open.

You can also auto-assign the participants to rooms when you first set up the rooms in the meeting.

Additional Breakout Room Information

The Basics in Videos from Microsoft

How to use Microsoft Teams (20 minutes)

How to join a Teams Meeting (3 minutes)

Microsoft Teams Online Training and Resources in Higher Education

Educator Center – Online Teams Courses

Staff